SKKU, No. 1 Private University in NCSI
SKKU, No. 1 Private University in NCSI for 14 Consecutive Years
Sungkyunkwan University ranked first for 14 consecutive years with 78 points in a survey conducted by the National Customer Satisfaction Index (NCSI). According to NCSI which surveyed students from 15 private universities in the metropolitan area, Hanyang University and Ewha Womans University tied for second, Kyung Hee University for fourth, and Sookmyung Women’s University and Ajou University for fifth.
SKKU aims to become a “true global leading university, establishing “VISION 2020+” and creating research results. In particular, to become “universities that innovate and share for sudent success”, SKKU pursues innovative changes across schools, ranging from education, research, industry-university collaboration and management. In line with untact classes, SKKU operated a ‘Rapid Response Team’ of about 40 staffs and administrative assistants from related departments to facilitate online classes. It runs an integrated call center related to online classes and receives requests for related inquiries and resolves them quickly. Also, to ensure the high quaility of online classes, supports from equipment and technology to content production and monitoring were made for professors. Undergraduate students got additional three credits to take, and the maximum number of classes was increased by 20 percent. To prepare the situation that many students access online classes at the same time, university added more servers. Sungkyunkwan University operates Challenge Semester during the summer break and provides various curricular, non-curricular, international, and internship programs for free.
SKKU has also opened the Global Learning Management System (LMS) since the first semester of this year. LMS is a system that integrately manages students’ grades, progress and attendance, and it supports various forms of classes and interactive learning, including online classes and flip learning, as well as offline classes. In the first semester of this year, a team building event was held for freshmen who did not have a chance to visit campus due to the COVID-19. Recreation and campus tour were held in compliance with quarantine guidelines.